Welcome to Questico!

Last Updated: 17 January 2026

Questico.AI (“Questico”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our users, especially children and families. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, use our mobile application, or interact with our physical game boxes linked to digital experiences.

1. About Questico.AI

Questico.AI is an educational technology platform offering physical mystery game boxes integrated with a mobile app and AI-powered learning experience.

2. Information We Collect

We collect information only when necessary to provide and improve our services, including parent contact details, login credentials, and limited learning data.

3. Children’s Information

We do not knowingly collect unnecessary personal data from children. Data collected is limited to educational progress and gameplay.

4. AI, Voice & Text Interactions

Questico.AI offers AI-powered assistance via voice and text. Inputs are used only to improve learning experiences and are not sold or used for advertising.

5. QR Codes & Physical Products

QR codes may connect users to digital content. No personal data is collected unless the user logs in.

6. Use of Information

Information is used for account management, learning progress, certificate generation, customer support, and service improvement.

7. Cookies & Analytics

Cookies may be used to improve user experience and maintain secure sessions.

8. Data Sharing

We do not sell personal data. Limited sharing may occur with trusted service providers under confidentiality obligations.

9. Data Security

We use appropriate safeguards to protect user data.

10. Children’s Privacy & Parental Control

Parents may request access, correction, or deletion of their child’s data.

11. Data Retention

Data is retained only as long as necessary for service and legal compliance.

12. Policy Updates

This policy may be updated periodically.

13. Contact Us

Email: support@questico.ai

Website: www.questico.ai

Refund & Cancellation Policy